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Notice of Data Security Incident

 

 

March 31, 2026

 

Notice of Data Security Incident

 

Mill Brothers Landscape Group (“Mill Brothers”) is providing notice regarding a recent cybersecurity incident. Mill Brothers wants to provide impacted individuals with details about the incident and let individuals know that it continues to take significant measures to protect their information.

 

Mill Brothers became aware of unauthorized access within its network. Upon learning of this issue, Mill Brothers immediately commenced a prompt and thorough investigation. As part of the investigation, Mill Brothers has been working very closely with third-party external cybersecurity professionals experienced in handling these types of incidents. After an extensive investigation and review of the impacted data, on or about March 2, 2026, Mill Brothers discovered a limited number of current and former employees whose data may have been subject to unauthorized access on or about December 9, 2025. 

The type of information involved in the incident includes full names along with one or more of the following: Social Security number, driver’s license/state identification numbers, passport numbers, birth certificates, financial account numbers, medical treatment information, and health insurance information. The information involved varies for each individual.

Mill Brothers has no evidence that any personal information has been or will be used for identity theft as direct result of this incident. However, commencing on March 31, 2026, Mill Brothers notified impacted individuals for whom valid mailing address records were available. Notified individuals have been provided with best practices to protect their information, and individuals whose Social Security numbers were potentially impacted have been offered complimentary credit monitoring.

 

Out of an abundance of caution, potentially impacted individuals are encouraged to take steps to protect themselves, such as placing a fraud alert/security freeze on their credit files, obtaining free credit reports, and remaining vigilant in reviewing financial account statements and credit reports for fraudulent or irregular activity on a regular basis.

 

Mill Brothers is committed to maintaining the privacy of personal information in its possession and has taken many precautions to safeguard it. Mill Brothers continually evaluates and modifies its practices to enhance the security and privacy of the personal information it maintains.

 

Mill Brothers has also established a call center to address questions from impacted individuals. Representatives are available at (844) 403-4527. This response line is staffed with professionals familiar with this incident and knowledgeable on what you can do to protect against potential misuse of your information. The response line is available 8:00 AM – 5:30 PM Central Time, excluding major U.S. holidays.

 

 

– OTHER IMPORTANT INFORMATION –

 

1.         Obtain and Monitor Your Credit Report

 

Under federal law, you are entitled to one free credit report every 12 months from each of the three major nationwide credit reporting companies. You can obtain a free copy of your credit report by calling 1-877-322-8228, visiting www.annualcreditreport.com, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348.  You can access the request form at https://www.annualcreditreport.com/index.action. Alternatively, you can elect to purchase a copy of your credit report by contacting one of the three national credit reporting agencies. The three nationwide credit reporting agencies' contact information are provided below.

 

Equifax

P.O. Box 105069

Atlanta, GA 30348-5069

https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/

(800) 525-6285

Experian

P.O. Box 9554

Allen, TX 75013

https://www.experian.com/fraud/center.html

(888) 397-3742

TransUnion

Fraud Victim Assistance Department

P.O. Box 2000

Chester, PA 19016-2000

https://www.transunion.com/fraud-alerts

(800) 680-7289

 

Once you receive your credit reports, review them for discrepancies. Identify any accounts you did not open or inquiries from creditors that you did not authorize.  Verify all information is correct.  If you have questions or notice incorrect information, contact the credit reporting company.

 

2.         Placing a Fraud Alert on Your Credit File.

 

You can place an initial 1-year “fraud alert” on your credit files, at no charge.  An initial fraud alert is free and will stay on your credit file for at least twelve months. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you before establishing any accounts in your name. To place a fraud alert, call any one of the three major credit bureaus at the numbers listed below.  As soon as one credit bureau confirms your fraud alert, they will notify the others. Additional information is available at https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/. 

 

Equifax

P.O. Box 105069

Atlanta, GA 30348-5069

https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/

(800) 525-6285

Experian

P.O. Box 9554

Allen, TX 75013

https://www.experian.com/fraud/center.html

(888) 397-3742

TransUnion

Fraud Victim Assistance Department

P.O. Box 2000

Chester, PA 19016-2000

https://www.transunion.com/fraud-alerts

(800) 680-7289

 

3.         Placing a Security Freeze on Your Credit File.

 

Following is general information about how to request a security freeze from the three credit reporting agencies at no charge. While we believe this information is accurate, you should contact each agency for the most accurate and up-to-date information. A security freeze prohibits a credit reporting agency from releasing any information from a consumer’s credit report without written authorization.  However, please be aware that placing a security freeze on your credit report may delay, interfere with, or prevent the timely approval of any requests you make for new loans, credit, mortgages, employment, housing, or other services. There might be additional information required, and as such, to find out more information, please contact the three nationwide credit reporting agencies (contact information provided below). You may place a security freeze on your credit report by contacting all three nationwide credit reporting companies at the numbers below and following the stated directions or by sending a request in writing, by mail, to all three credit reporting companies:

 

Equifax Security Freeze

P.O. Box 105788

Atlanta, GA 30348-5788

https://www.equifax.com/personal/credit-report-services/credit-freeze/   

(888)-298-0045 

Experian Security Freeze

P.O. Box 9554

Allen, TX 75013

http://experian.com/freeze

(888) 397-3742

TransUnion Security Freeze

P.O. Box 160

Woodlyn, PA 19094

https://www.transunion.com/credit-freeze

(888) 909-8872

 

In order to place the security freeze, you will need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.

 

If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name or to commit fraud or other crimes against you, you may file a police report in the City in which you currently reside.

 

4.         Protecting Your Medical Information.

 

The following practices can provide additional safeguards to protect against medical identity theft.

 

  • Only share your health insurance cards with your health care providers and other family members who are covered under your insurance plan or who help you with your medical care. 
  • Review your “explanation of benefits statement” which you receive from your health insurance company. Follow up with your insurance company or care provider for any items you do not recognize. If necessary, contact the care provider on the explanation of benefits statement and ask for copies of medical records from the date of the potential access (noted above) to current date.
  • Ask your insurance company for a current year-to-date report of all services paid for you as a beneficiary. Follow up with your insurance company or the care provider for any items you do not recognize. 

 

5.         Additional Helpful Resources.

 

Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically.  Checking your credit report periodically can help you spot problems and address them quickly.

 

If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report.  Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts.  You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580.  Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their investigations.  In addition, you may obtain information from the FTC about fraud alerts and security freezes.